Delivery & order support
SmartPick coordinates delivery details directly with customers on WhatsApp. We confirm the destination and an estimated delivery timeline before an order is finalized.
Delivery across Nigeria
- Delivery is currently advertised as free across Nigeria
- Timing depends on the destination and current delivery arrangements
- Share your state and area so we can confirm the expected timing
- Wait for our WhatsApp confirmation before making payment
When your order arrives
Please check the parcel and item as soon as practical. If the item appears damaged, faulty or different from what you ordered, contact us promptly on WhatsApp and include clear photos of the item and packaging. We will review the information and explain the available next steps.
Returns, exchanges and cancellations
Return or exchange eligibility depends on the issue and the order details. Before paying, ask us on WhatsApp to confirm the applicable terms, including any time limits and condition requirements. If you need to change or cancel an order, message us as soon as possible; changes may not be possible after dispatch.
Check product fit before ordering
Car interiors differ. Send your vehicle make, model and year, plus a photo of the seat gap, seat back or trunk area, and we can discuss suitability before you order.